Vainglory Bugs

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This is a list of known bugs. Beware as these may cost you matches.
There are also some clarifications, as we expect people to look into this page when they meet certain problems.
Last update: Vainglory Community Edition 1B, 2020-09-08

Vainglory Community Edition Download Links, FAQ and Solutions to Common Problems

App Bugs

App crashes at download assets

If when you open the game it crashes at “download assets” follow this procedure
Step 1
Download the folder which contains the file (this file is the assets the game is failing to download):
Step 2
Place the folder in your phone to: android/obb/
If you did everything right, you will have the file in the folder android/obb/
You should now be able to complete the “download assets”.

Extra step if you use the 1A client (if you use 1B, you are done at step 2, do not do this)
If you use the 1A client, you also need to rename the file to
This file is in the folder you downloaded in step 1.
If the download link dies let me know.

App crash on Huawei Phones

Huawei phones won’t be able to open the app due to a compatibility bug with the emui 9 OS.
Downgrade to emui 8 OS or try to install Vainglory from a different source, instead of the playstore. You can download Vainglory at this link:

PC stuck in match loading for minutes

The pc version may take a long time to load the maps if the game is not installed on an SSD. You may enter the match a few minutes after it started, making your team play 4 v 5 for the first 2-3 minutes.
If you must install the game on an HDD, every time you open the game you should start a practice match, so that the game con load the map. This way you will be able to play any PvP match without being locked into loading screen for minutes.

The game says to update to a new version

The pc version of the game on the vainglory website is NOT up-to-date. Download the game here:


Change aspect ratio on android Reddit

Out of the game

The academy videos won’t stop buffering on the android version, making them impossible to watch.

Masquerade Magnus Skin is not available.
There is a never released Lorelai Skin in-game, you can not play with it.

In-game bugs

Ozo’s A base damage is displayed in red when reading the skill description in-game, red means WP, however that damage is CP.

If your game crashes Idris will lose his CP perk even if he has enough crystal power

Alpha may become unkillable during reboot. Her HP bar will appear depleted, but even if you hit her she will not die and gain her second life.

If you active your C, then as Ozo is travelling toward his target (not right during the skill activation, wait for Ozo to be travelling it won’t work) click on a new target as if you were to basic attack it, be it a new hero, or even a minion or jungle creatures (Ozo’s C can’t target minions or jungle creatures by default, it can only do so through this bug), Ozo will switch to that target. More details here:

In some circumstances, Ringo’s C with the skin “Corsair” will be invisible.
More details here:

While in reboot, Alpha will have a mark indicating Caine’s C can execute her. If you use the skill on her you will even get the “executed” messages, but instead of killing Alpha, you will just reduce her barrier reboot by whatever your damage on C is.

Once an item enlarges, it won’t be possible to drag nor sell it.

Petal’s munions stay still in a brush instead of attack, unknown what cause this bug

Loading screen doesn’t go away, and it’s possible behind it to see the map

If Tony’s C knock back the enemies into Ardan’s C they might not get stunned, or they might be stuck mid-air (in this case, they might even become “transparent” after returning on the map with a dash ability).
More details here:

Adagio’s A won’t apply Mortal Wound through spellfire if the target is too distant. Even though he still gets the burned by Arcane Fire, you won’t apply mortal wound. Instead, if the target is closer, you’ll burn AND apply mortal wound.

Churnwallker chain might stay on the map until the end of the match, making always possible know Churnwalker’s position.
Same for Yates A

When you click on Viola A button to open the ability description in-game, it won’t show the bonus HP.
Example: “225(+0 Bonus HP)”
You are still getting the increase from bonus HP and that’s just a visual bug.

Caine’s C will register the kill as of someone else, if a different hero from Caine hit the target before he was killed from the execution

In some circumstances, you might be unable to auto attack until you move your hero, even though you are in range for your basic attacks

Petal’s C healing is not increased by capacitor’s plate, and it does not give a speed boost either.

Silvernail’s C into wires might not stun the enemy, but making it fly over the wires

Ozo’s C can switch target after activation

Some sounds of skills and basic attacks may turn off randomly during a match, or become extremely loud

Players queue for a game mode and end up in a different one (queue for ARAL ends up being ranked 5V5, 3v3 ranked becomes casual 5v5 etc.)

Unable to scroll properly in draft

The turrets may ignore targets in range. Not clear what triggers this. This happens in both 5v5 and 3v3 modes.

The character will often seems to be in a different place from where he truly is. This causes serious problems as you might miss skillshot or miss position

On Iphone 8 plus the game might crash when using Ardan’s A on an ally

When using B and recall on Celeste, she might glitch

The hitbox of turrets, armories and vain crystal is a bit awkward and does not match the figure shown in-game. Due to this, some skills, such has Skaarf ‘s B might miss even though to the player it appears has if he hit the target correctly

Varya might not be able to dash with her B, or her A activation might be delayed

Many heroes in-game stats are wrong. By example Alpha’s A in-game shows a range of 10.0 at all levels. However, outside of the game, in the hero page, on overdrive the range increase to 12.0
This is just a text error, the hero in-game will have a range of 10 pre overdrive, and 12 on overdrive.
Caine is missing skill type on all skills, and the range is wrong for B and C

The range of Koshka’s B activation is not listed anywhere

Skye can use B on a target right before her recall animation finishes so that she will recall and then quickly move from the base back to the spot selected with B

Talents Bugs

Catherine Legendary Talent: in ARAL, Catherine can use her C to put the enemies back in the base, the enemies won’t be able to move:
SAW Rare Talent: SAW can’t destroys cams when in use. His basics will not hit any cam through its path, SAW also can not target cams (click on them)

While this is not related to a specific talent, it seems to happen only in blitz.
If someone dies from Ringo C, the kill might not be given to Ringo but to the hero that died

Old bugs

Since SEMC removed most features in Community Edition client these bugs are not present anymore. We left them here just in case this list is needed in the future

Team name and members might not show up in EU after 20/03/2020 maintenance:

Friend requests might not be sent. The game will say “can’t find player in this region”, even though the username is correct.
In this screenshot, I sent a friend request to a guild member through the friend request button, so there is no way the username is wrong:

Screen spill (iPad Air), this happens when you view the blueprint on a skin’s crafting screen

The leaderboard might be removed at the start of a new season. This is not a bug but intentional. It’s temporarily disabled while the new season info populates
From a SEMC developer:

Friend requests reappear every time you restart the app, even if you declined them. These may also be from random people who have never sent you a friend request.

In some circumstances, your hero may move through the map without using his “walk animation”. You can’t use abilities during this time, and you need to click the recall button or restart your app to fix this

Messages sent to friends might be repeated multiple times

Some people’s friend list will result full even though it isn’t.

The game might automatically scroll down in the guild members list until there is nothing to see. Other times, you might be unable to scroll back up, as it freezes for an instant and then places you back down.

Account level might be reset to a lower level (example, you’re level 24 but reset to 12)

Opening chests will freeze the game very often. Seems to happen very rarely on the pc version of the game. In particular, on mobile devices it’s guaranteed to happen if you open a chest before spoils of war

The screen rewards post match might not show up sometimes. You still get the rewards though (glory etc.)

Sometime you might open a chest and not see the animations that shows the items you obtained. When this happen, you still get the items.

Sometime you might see duplicate blue prints. That’s just a glitch as obtain duplicates is impossible (they would be converted to essences). When you see a duplicate restart the app. DO NOT CRAFT your blueprint thinking to have multiple ones, or you’ll end up without any blueprint at all.

Long nicknames can make the UI awkward in the leaderboard

After a match, “my guild” in leaderboard does not show anyone and you need to restart the app.

Party chat often does not work. If you click RETRY it will NOT work, while often, if you wait without clicking RETRY the chat might start working after a few seconds

Old Battle Pass offer may still appear in the market behind the other offers. By clicking on it you’ll lose the ICE and receive enough back

Some older devices might have problems using the chats. The only one that will work is the one in a match, unless they lower the quality settings. This happened with phone model Z557BL

Black screen in the market section